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Frequently Asked Questions
1. Do you have references?
Absolutely yes! We have a list of references from satisfied clients that we would be happy to provide you with in your Landscape Project Proposal. We simply choose not to publish it on the Internet so that we can protect our client’s privacy --- which you’ll no doubt appreciate when you become our client!
2. Are you members of the Better Business Bureau?
Yes. We have been members of the Denver / Boulder BBB since July 2006 and it is our intention to exceed membership standards for ethical business practices.
3. How long has your company been in business?
Matt has been involved in landscaping all his life. As a young child, he snuck onto his dad's landscaping truck to help. His dad realized he couldn't stop Matt so he let Matt work with him during the summers growing up. Matt also worked for the Alamogordo City Parks and Recreation Department where he mastered the art of planting, pruning, and irrigation. After this part of his education, he came to Colorado in 2001 and worked for a landscaping company where he mastered the art of creating waterfalls and ponds. This is when he knew he was ready to go out on his own.
4. Your guarantee seems a bit crazy --- how can you make such a bold guarantee?
Our guarantee is the boldest guarantee you’ll find among landscapers because we understand and care about what you want when dealing with a contractor.
You want us to:
- Show up on time --- a real rarity in the contracting industry.
- Do what we say we’re going to do when we say we’re going to do it.
- Put our money where our mouth is. Landscaping is a luxury service and isn’t “cheap” by any stretch of the imagination. You deserve to receive greater value than what you’re paying.
- Follow-through on our promises and to stand behind our work.
- Always be available, friendly and professional especially AFTER we’ve gotten your job not just BEFORE you hired us.
- Accept responsibility for our mistakes.
- Skilled and competent professionals to get the job done right and make your landscape look like a million bucks!
- Treat your property as if it were our own dear Grandmother’s.
- You want to trust us……but how can you do that if we’re not PROVING to you with our guarantee that we mean business by putting OUR money on the line ---- NOT YOURS --- and taking all the risk upon ourselves???
In case you are wondering, we have never had someone ask for their money back.
5. Why are your prices so much more than everyone else’s?
You’re no doubt familiar with the old cliché, “You get what you pay for.” But what does that really means?
We start with a valuable service along with ways to deliver that service to you that is clear-cut and immediately understandable with built-in, unique and highly desirable advantages.
We know that we are the very best landscaping company in the Denver area. We only install level “10” landscapes (the) and our prices correspond with that.
While many folks cannot afford our services, many who can afford us find themselves sending us tips in the mail long after we’ve completed their landscape simply because they were so thrilled with the results, impressed with our service, how we made them feel special/important, kept our promises, were patient, got done quickly.
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